Want to get in touch?
We'd love to hear from you
Call us for help and support +968 94025090
How do we work
1
Assess & Understand:
We start by deeply understanding your business needs, technical environment, and pain points. Through audits, interviews, and system reviews, we identify gaps and opportunities aligned with your goals.
2
Plan & Propose:
Based on our findings, we design tailored solutions, whether strategic IT roadmaps, infrastructure upgrades, or support plans. We ensure every proposal is practical, scalable, and budget-conscious.
3
Execute & Support:
Once approved, we implement the solution with minimal disruption. From deployment to monitoring, we provide ongoing support, documentation, and optimization to ensure long-term success.
Our address
Masters Solutions LLC
+968 94025090
info@waelshawkat.com
Bawshar, Muscat,
Sultanate of Oman
Send Us a Message
Frequently asked questions
1What types of companies do you work with?
We work with small to mid-sized businesses, startups, and enterprise branches across industries like finance, construction, manufacturing, education, and retail. Whether you’re just setting up or scaling your operations, we tailor our services to your needs.
2What is the difference between IT Consultation and IT Support?
IT Consultation focuses on strategic planning—such as IT roadmaps, cybersecurity frameworks, cloud architecture, and vendor selection. IT Support involves day-to-day technical tasks like device setup, user troubleshooting, patching, and system monitoring. We offer both to give you complete coverage.
3Do you offer remote support or only on-site services?
We provide both. Most of our monitoring, maintenance, and support can be handled remotely. However, we’re also available for on-site visits for installations, upgrades, or complex troubleshooting when needed, especially for clients in Oman.
4Can you help migrate our emails or servers to the cloud?
Absolutely. We specialize in secure migrations to platforms like Microsoft 365, Google Workspace, and Azure. Whether it’s email, file storage, or full virtual servers, we ensure minimal downtime and complete data integrity throughout the migration.
5How do you ensure data security and privacy?
We follow industry best practices and frameworks such as ISO 27001 and NIST. Our services include data encryption, secure backups, firewall configurations, endpoint protection, access control policies, and employee awareness programs to protect your systems and information.
6How much do your services cost?
Our pricing is flexible and depends on your company size, service scope, and engagement type (project-based or monthly retainer). We offer customized packages after a free initial consultation to assess your needs and recommend the right solution.
